Customer Service · Graphic Design · Video Editing · Email Management · Calendar Management · Social Media · Data Entry & Research · Content Scheduling · Admin Support ·
Available for new clients

YOU FOCUS ON
THE FRONT END.
I'LL HANDLE
THE REST.

Virtual Professional from the Philippines — I take customer service, graphic design, video editing, and admin off your plate so you can stay focused on what only you can do.

Caesar Angelo Velasco — Virtual Professional from the Philippines
CAV
Caesar Angelo Velasco
Virtual Professional  ·  Backend Support
Customer Service Graphic Design Video Editing Admin Support Social Media
4+ Years Experience
10+ Clients Served
20+ Tools Mastered
100% Remote Ready
Open for Work Full-time · Part-time · Project

Tools & Platforms I Work With

🎧Zendesk 💬Gorgias 🎧Freshdesk 💬Intercom 📬Help Scout 🛒Shopify Inbox 🎨Canva 🖌️Adobe Photoshop ✏️Adobe Illustrator 🖼️Figma 🎬Adobe Premiere Pro 🎬CapCut 🎞️DaVinci Resolve 📱InShot 🎬Filmora
📅Buffer 📅Hootsuite 📅Later 📌Planoly 📊Meta Business Suite 📋Trello Asana 📓Notion 🔗ClickUp 📊Airtable 💬Slack 📁Google Workspace 📅Google Calendar 📊Microsoft Office 💻Zoom
// 03 — What I Bring

MY SKILLSET

01 💬
Customer Service

Fast, empathetic support that turns frustrated customers into loyal ones — every ticket, every time.

Email Support Live Chat Dispute Resolution Ticket Mgmt
02 🎨
Graphic Design

Scroll-stopping visuals for social, ads, and marketing — on-brand, on time, no revisions needed.

Social Graphics Ad Creatives Brand Assets Thumbnails
03 🎬
Video Editing

Reels, TikToks, YouTube — edited to keep people watching, sharing, and coming back.

Reels & TikTok YouTube Captions Video Ads
04 ⚙️
Admin Support

Your inbox, calendar, social schedule, and data — organized, handled, and never falling through the cracks.

Calendar Mgmt Email Mgmt Data Entry Scheduling
Customer Service (Email) 96%
Live Chat Support 94%
Graphic Design 90%
Video Editing 88%
Social Media Management 92%
Email & Calendar Management 95%
Data Entry & Research 93%
Content Scheduling 91%

Competency Overview

A+
Customer
Service
A+
Admin
Support
A
Social
Media
A
Graphic
Design
A
Video
Editing
A+
Research
& Data
How I Work
Detail-oriented & deadline-driven
Self-managed — no micromanaging needed
Fast learner with new platforms & tools
Strong written English communication
Reliable, proactive, and always on time
Like what you see? Let's talk.
Book a free discovery call — no pressure, no pitch. Just a conversation.
📅 Book a Free Call
// 04 — Proof of Work

WHAT THIS LOOKS LIKE

Real deliverable types I produce for business owners every day — shown as realistic UI mockups.

VIEWS
Inbox
23 open
Pending
Solved
Open Tickets (23)
JD
Order not received
Jane D. · 2m ago
URGENT
MC
Refund request #4821
Mike C. · 15m ago
OPEN
SR
Wrong item delivered
Sara R. · 1h ago
OPEN
AT
Promo code not working
Alex T. · 2h ago
SOLVED
CSAT Score
98%
★★★★★
142 tickets · This week
Customer Service
Ecommerce Support Dashboard

Zendesk/Gorgias ticket management — order issues, refunds, and product inquiries handled daily.

May 2025
IG
FB
TW
TK
M
T
W
T
F
S
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
✦ NEW POST
Product Launch 🎉
Mon · 9:00 AM
IG · FB · TK · LI
Social Media
Content Calendar Management

Weekly social planning and scheduling across Instagram, Facebook, TikTok, and LinkedIn using Buffer or Later.

Fill
Layers
Circle
Text
BG
Brand Colors
Canva · Photoshop
Graphic Design
Brand Social Media Kit

On-brand graphics, banners, and ad creatives in Canva or Photoshop — consistent visual identity, delivered.

Adobe Premiere Pro
CAPTION TEXT
00:00:12:04
00:00:45:00
V1
A1
TX
MU
Duration
0:45
30fps · 1080p
Video Editing
Short-Form Video Editing

Reels, TikToks, and YouTube Shorts in CapCut or Premiere Pro — captions, transitions, music sync, brand overlays.

+ New
Inbox
8
Starred
Sent
Drafts
Primary
Social
Promos
E
Emily J.
9:12 AM
Q3 Report Review
Please review before EOD...
S
Shopify
8:40
New order #10923
A new order was placed...
C
Client
Tue
Meeting rescheduled
Let me know if Fri works...
New Message
×
Re: Your inquiry
Hi! Thank you for reaching out...
Send
Admin & Email
Inbox & Email Management

Zero-inbox management, drafting professional responses, organizing folders, and flagging priority emails.

B
I
Σ
B3
="Product Research"
A
B
C
D
1
Product Name
Price
Stock
Status
2
Running Shoes A1
$89.99
142
Active
3
Winter Jacket B4
$129.00
58
Low
4
Wireless Earbuds
$49.99
0
Out
Inventory
5 Products
Research & Data
Data Entry & Product Research

Accurate data entry, product research, competitor analysis, and organized reports in Sheets, Excel, or Notion.

// 05 — This Is For You

THIS IS FOR YOU

If you're a business owner who's tired of doing everything yourself and ready to finally have someone reliable handling the backend — while you stay focused on your zone of genius —

I'm your guy.

I work with established business owners across industries — coaches, agency owners, ecommerce founders, creators, and more. What they all have in common: they're already making money, they know what they need, and they're done wasting time on tasks that shouldn't be on their plate.

I can help you...
Take the backend completely off your plate so your energy goes back to what only you can do.
Manage your inbox and support tickets daily — inbox zero is the standard, not the exception.
Design your graphics, edit your videos, and keep your content calendar running without you lifting a finger.
Execute without hand-holding — give me the context once and I figure out the rest.
Own your calendar so every meeting, deadline, and follow-up is confirmed and never missed.
Handle research, clean your data, and deliver organized reports — accurate, formatted, and on time.
// 06 — Here's What I Bring

LET ME TAKE THAT OFF YOUR PLATE

The Result
You get your time, energy, and focus back.

That's the real value. Not just tasks checked off — but you operating at your highest level, knowing everything behind the scenes is handled, organized, and moving forward without you having to touch it.

You — Front End
Grow.
Sell. Lead.
→ Closing deals
→ Serving your clients
→ Building your vision
→ Being the face
Me — Back End
Execute.
Support. Deliver.
→ Customer support
→ Inbox & calendar
→ Design & video
→ Research & data
Sounds like what you need?
I'm available now. Let's make it official.
📅 Book a Call
// Ready to delegate?

Stop Doing It All.
Let's Build Something.

Book a free discovery call — no pressure, no pitch deck. Just a conversation about what you need and whether we're a good fit.

📅 Book a Free Call
Available Now
// Ready to delegate?

LET'S
BUILD
TOGETHER.

You focus on the front end. I've got the back end covered. Let's get on a call and figure out exactly how I can support your business — no pressure, no pitch.

📍 Philippines (UTC+8)
Full-time · Part-time · Project-based